Travel Republic Reviews

Name: Travel Republic
Rating: 1.45

1.5 Rating 495 Reviews

11 %

of reviewers recommend Travel Republic

Company Reviews

Questions

Metrics

1.5

Based on 495 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Travel Republic 5 star review on 6th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst holiday I've ever had with this company the lie accuse you of lying then fob you off”

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Posted 5 days ago

“Been booking with travelrepublic for over 30 years.grwat team keep it up”

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Posted 1 month ago

“Marina, The book agent was first class, exceptional explained everything in detail The deposit flexibility was great A credit to the company”

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Posted 1 month ago

“Paul was helpful and polite and cheerful”

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Posted 1 month ago

“Karen very helpful very professional this is why i always use travel republic”

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Posted 1 month ago

“Karen was very helpful and made booking my holiday a pleasure. Great choice of holidays and great prices.”

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Posted 1 month ago

“Booked a holiday for a good price, didn’t get any confirmation for 24 hours, and then received three emails saying it was cancelled. No money in my account, no refund information, and the booking is gone. My flight is in three days. Would never recommend it to anyone.”

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Posted 1 month ago

“Paul dealt with a query I had promptly and even contacted myself the following day to update me on the issue. Once resolved I was happy to purchase our attraction tickets through Travel Republic.”

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Posted 2 months ago

“Paul was great and a tribute to Travel Republic. He was friendly whilst professional, quick whilst clearly giving me the information necessary to make the right choice on our African holiday. Top level service and would highly recommend, if possible - speak to Paul. Thanks again, Nick.”

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Posted 2 months ago

“I have booked two holidays to Dubai with Paul and going to book another one for next September.He was very helpful and helped me through priceing I could have gone elsewhere but I really appreciate what he did for me. So give the Yorkshire sounding lad with the London phone number a pat on the back and a pay rise down to earth bloke excellent service and professional to the highest level.”

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Posted 2 months ago

“Booked a holiday for a family of 4 at the hilton with breakfast. Arrived at hotel and they advised it was only booked for 2 adults for breakfast!!! I said, why would I book breakfast for just 2 adults when its a family of 4!! They wanted nearly another 1k for the cost for my 2 daughters. When I spoke to travel republic which subsequently cost me 85.00 for the call, they advised it was in the small print!!!! Very cheeky and clever!!! The hotel we stayed at then charged my credit card every 2 days at least £180.00!!! For "holding charge" however the amounts were different. Thry couldn't explain after I cleared my balance after a few days, I instructed to them.no more charges, however they continued to charge my card taken it over the limit!!! Absolutely disgusting. Both the Hilton and Travel Republic are just out to rob you and use small prints and loop holes to screw you over. Disgusting company.dishonest. AVOID AVOID AVOID!!!!”

Travel Republic 1 star review on 19th August 2025

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Posted 4 months ago

“AVOID AT ALL COST!”

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Posted 5 months ago

“Travel republic has such great customer service ...had a question got through in seconds and so helpful , I would highly recommend them , and great prices which brings me to this site each time never disappoints”

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Posted 7 months ago

“I fell victim to a crypto scam, but contacting harrylucy*977 @*gmail.*com made the refund process quick and easy.”

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Posted 8 months ago

“Atrocious customer service, palmed off and no accountability - They are the worst travel company for customer service, avoid at all costs”

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Posted 8 months ago

“I've used Travelrepublic many times and found them great, however since last April, I've not been able to get to the actual booking stage. I find the hotel I want and when I get to 'checking out' , the room has apparently gone, when I remove cookies, look again, the rooms are all there. While I appreciate it is a 'live' site, that's clearly not what's happening here. All the rooms that show as available magically dissappear when you click on them, and magically reappear when you search again. There's obviously something wrong back end... or, some of the low prices are simply 'click bait' , personally it puts me off searching on there at all.”

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Posted 9 months ago

“Booked for the Maldives. I had a problem with transfers. I received a confirmation that did not show them. Phone service is useless as are the staff. Awaiting modified confirmation.”

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Posted 10 months ago

“DO NOT BOOK WITH TRAVEL REPUBLIC They made an error on my return flight so I ended up missing flight, was left at airport, on my own, foreign country, had to buy more flights to get home...trying to sort it now....stay away from them”

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Posted 11 months ago

“AVOID - unless you want to be disappointed I booked a family suite hotel through TR around about January. As you will know, most of us book in advance to get the best deals and in this case, I paid approx. £1700 (for 6 nights) for a hotel back in January. My hotel was booked for August and a hotel voucher was issued around 2 weeks prior to the hotel stay. All was well until 1 week before flying where TR had informed me that, their third party supplier had gone bust, and as a result my hotel booking is no longer available. They offered me a refund or book another hotel through their portal (but I have to pay the difference). Everyone knows that last minute bookings are hard to find, especially for kids - unless you are willing to pay the inflated prices. I did ask TR to compensate through no fault of my own and give me a similar hotel which I booked. The hotels I proposed weren't extravagant, they were similar hotels which was around £600 more than what I paid - purely because of the price hike. I don't think I was being unreasonable. TR refused. Instead, they offered me another hotel with rubbish reviews for the same price I paid in January. I shopped around and even in August this hotel was charging £1,500 - and TR had the audacity to tell me that this hotel is costing them £1,700 - they asked to provide evidence and so I did - they then came back and said they couldn't match the offer (so why ask me for it - perhaps they thought I was lying?). In the end, I had no choice and opted for my refund and booked another hotel by topping up the £1,700. TR claim they are a big company but they are not - they're just con artists who try and exploit the average tourist and get away with it. I will be writing to ABTA and others when I get a chance because I have had enough of these bullies doing what they like without any consequences. They should be held to account - as they are not the ones losing money - I had to pay over £800 (£2500) for another hotel at the same time which I could have got for less money, had I booked in January...”

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Posted 1 year ago

“I haven't travelled yet and I wish I had paid more to a decent operator. No one picks up the phone. I tried three times and hung up after 25 min. No one answers online queries. 5 days in and my question has still not been answered. The first one was answered quickly but now, nothing) I'm worried about my trip and I have spent a lot of money.”

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Posted 1 year ago

Travel Republic is rated 1.5 based on 495 reviews