Travel Republic Reviews

Name: Travel Republic
Rating: 1.45

1.5 Rating 495 Reviews

11 %

of reviewers recommend Travel Republic

Company Reviews

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Metrics

1.5

Based on 495 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Travel Republic 5 star review on 6th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been booking with travelrepublic for over 30 years.grwat team keep it up”

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Posted 1 month ago

“Marina, The book agent was first class, exceptional explained everything in detail The deposit flexibility was great A credit to the company”

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Posted 1 month ago

“Paul was helpful and polite and cheerful”

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Posted 1 month ago

“Karen very helpful very professional this is why i always use travel republic”

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Posted 1 month ago

“Karen was very helpful and made booking my holiday a pleasure. Great choice of holidays and great prices.”

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Posted 1 month ago

“Paul dealt with a query I had promptly and even contacted myself the following day to update me on the issue. Once resolved I was happy to purchase our attraction tickets through Travel Republic.”

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Posted 2 months ago

“Paul was great and a tribute to Travel Republic. He was friendly whilst professional, quick whilst clearly giving me the information necessary to make the right choice on our African holiday. Top level service and would highly recommend, if possible - speak to Paul. Thanks again, Nick.”

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Posted 2 months ago

“I have booked two holidays to Dubai with Paul and going to book another one for next September.He was very helpful and helped me through priceing I could have gone elsewhere but I really appreciate what he did for me. So give the Yorkshire sounding lad with the London phone number a pat on the back and a pay rise down to earth bloke excellent service and professional to the highest level.”

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Posted 2 months ago

“Travel republic has such great customer service ...had a question got through in seconds and so helpful , I would highly recommend them , and great prices which brings me to this site each time never disappoints”

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Posted 7 months ago

“I fell victim to a crypto scam, but contacting harrylucy*977 @*gmail.*com made the refund process quick and easy.”

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Posted 8 months ago

“I am shocked to see the bad reviews given to Travel Republic. Took a long time to answer and was unable to change or refund my holiday but that’s the rules, I understood. In today’s world travel is unpredictable. Some on line company’s don’t even have a number to call, just an online chat. I am happy with the service I have received.”

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Posted 3 years ago

“Fab service everytime”

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Posted 4 years ago

“I am a loyal customer of TR. Even through the pandemic they pulled through. They made a few errors on the way but who could forsee the devastation of this virus. Well done TR”

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Posted 5 years ago

“Well as expected holiday cancelled by travel republic for our florida trip they phone and said they would refund in 5 days. True to thier wird refund in my account in 5 days well done travel republic”

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Posted 5 years ago

“Have booked with TR multiple times, helped me out during Icelandic volcano disruption. No quibbles with covid travel problems either, they have kept me informed. I chose a credit note initially but when that came to an end they phoned and I opted for a refund, received in 5 days. Well done TR, I will book with you again”

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Posted 5 years ago

“Had holiday booked for 2nd August 2020 got cancelled 29th July and they said I'd have refund in 7 weeks well 7 weeks on and my refund paid in my bank and I've not had to send 1 message as thought I'd give the 7 weeks with all this going on with virus and they would have lots to sort out and they done what they said they were going to do so thanks travel republic and Defford book again with them”

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Posted 5 years ago

“Excellent service from Travel Republic. I had to cancel accommodation booking to Crete due to quarantine restrictions. I messaged them through manage your booking. I got a lovely reply from Claire the next day advising the money we paid would be transferred back into my account within 3-5 working days. Money was back in my account 3 days later. well done Travel Republic 😀😀”

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Posted 5 years ago

“Booked with Travel Republic in October last year for 1 week in Ibiza commencing 26th July. Was kept up to date with all Covid implications throughout and thoroughly enjoyed our week's holiday. Now out of quarantine on return. Thanks to Travel Republic for their professionalism throughout.”

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Posted 5 years ago

“Having booked flights with TR (and seat upgrades with two airlines) pre-Covid, I patiently awaited news from the media, the airlines and the Gov website to establish if my trip would be going ahead or not. Yes, TR took a while to email me; yes, their phone lines were deactivated and yes, they did not reply to my follow up. BA meanwhile published the cancellation of my flight in good time and they allowed me a change of flight with no trouble at all. But I could not access the flight information with EasyJet, so when TR emailed me three days before my trip, inviting me to get in touch, I was delighted. From here on in, they completely redeemed themselves: Mike Robinson at TR was faultless, providing friendly, helpful and knowledgeable guidance on how to fix things, demonstrating a real 'can-do' attitude. He confirmed the changes with my BA booking and guided me through the EasyJet website so I could change the flight there too (incidentally, a completely trouble-free process). I was left feeling so much happier having spoken with someone who knew what they were talking about and who actually got things done whilst I was on the phone. I am now looking forward to a holiday at the end of the year with flights, seat upgrades and accommodation all planned and booked. To anyone stressing about the current situation, I would urge you patience and forbearance: things will get sorted out and you are in safe hands with Travel Republic.”

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Posted 5 years ago

“I have booked with TR for many years and never had a problem.Covid put a stop to my Easter holiday and I have now had a full refund 18th May without requesting or pestering or abusing them These people have thousands of booking to sort out and probably with skeleton staff give them a chance and be patient and yes I will definitely be booking with them again”

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Posted 5 years ago

Travel Republic is rated 1.5 based on 495 reviews