AVOID - unless you want to be disappointed I booked a family suite hotel through TR around about January. As you will know, most of us book in advance to get the best deals and in this case, I paid approx. £1700 (for 6 nights) for a hotel back in January. My hotel was booked for August and a hotel voucher was issued around 2 weeks prior to the hotel stay. All was well until 1 week before flying where TR had informed me that, their third party supplier had gone bust, and as a result my hotel booking is no longer available. They offered me a refund or book another hotel through their portal (but I have to pay the difference). Everyone knows that last minute bookings are hard to find, especially for kids - unless you are willing to pay the inflated prices. I did ask TR to compensate through no fault of my own and give me a similar hotel which I booked. The hotels I proposed weren't extravagant, they were similar hotels which was around £600 more than what I paid - purely because of the price hike. I don't think I was being unreasonable. TR refused. Instead, they offered me another hotel with rubbish reviews for the same price I paid in January. I shopped around and even in August this hotel was charging £1,500 - and TR had the audacity to tell me that this hotel is costing them £1,700 - they asked to provide evidence and so I did - they then came back and said they couldn't match the offer (so why ask me for it - perhaps they thought I was lying?). In the end, I had no choice and opted for my refund and booked another hotel by topping up the £1,700. TR claim they are a big company but they are not - they're just con artists who try and exploit the average tourist and get away with it. I will be writing to ABTA and others when I get a chance because I have had enough of these bullies doing what they like without any consequences. They should be held to account - as they are not the ones losing money - I had to pay over £800 (£2500) for another hotel at the same time which I could have got for less money, had I booked in January...