The website is simple to book on, but when you need to make a change to your booking they're absolutely horrendous. I have so far held on the phone for over 3 hours (over an hour each time), when I eventually get through, they have all said they can't hear me. The customer support doesn't get back to you and there's no way to email them. Just the worst company for customer service - I would've given them 0 stars if I could. Just avoid them - their lack of a customer centric approach is why I will never book with them again.
1 year ago
Travel Republic has a
1.4
average rating
from
473
reviews
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