My sister has just booked a trip for herself and two siblings the flights are with aer lingus the confirmation came through 2 hours later and the flight time is not correct, I called them and they said I have to contact aer lingus, which I did I had to hold for 28 mins then a further 15 mins, only to be told it's travel republic who I need to call, which I had already and they said aer lingus would help. They didn't I booked afternoon return flights and now travel republic say it's 105 pound to change the flight which I didn't book the flight that they are saying and it's only three hours after the initial booking! Surely this could be sorted no charge I didn't make the mistake they did, we are coming together after just losing our beloved mother suddenly and my father within a week of each other, my sister is also recovering from cancer how cruel are they !!! We live far away from each other and wanted to spend time together in our parents birth place ! This needs sorting
2 years ago
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