AVOID, AVOID, AVOID. I booked Disney tickets with this company, and then paid extra to get them delivered by special delivery. After being told they would be sent out that day, I took the next morning offf work to wait for the postie, and when they didn't arrive I phoned a travel republic, only to be told that they would be with me the following morning, so I agin took the next morning off work, and yet again they didn't arrive. I phoned them yet again, only to be told that they do not send them and that I had to print them offf myself. I explained that I had paid extra for them to be sent as I did not have a printer and I then requested a refund. The silly girl on the end of the phone told me, you can cancel, but we will not refund you, so I asked to speak with a manager. The manager told me he would personally look into my complaint and then phone me back the following day, four weeks on and I'm still waiting for that call. My advise to anyone thinking about using this company, is don't! They are the most unprofessional company I have ever dealt with.