Absolute joke, will never use them again. Booked a life time trip to Las Vegas, staying at the Palazzo, booked over a year in advance Travel Republic had not booked our hotel and took absolutely no responsibility for their mistake. We had to sort everything ourselves ruined our holiday we had to sort and pay for another hotel. Had a nightmare claiming our money back the head of complaints needs retraining has absolutely no idea what good customer service is. I can not put into words how disgusted I am with this company, they could not care less!
7 years ago
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