Last night I booked a holiday to the Algarve for July. Everything seemed to be fine and all went through okay however about an hour later I receuved a message saying my flight company had out the flights up by an extra £390. They advised to contact them ASAP. I contacted them this morning and they could not have been more helpful. They gave me 3 options. Either I cancel everything and receive a full refund at no cost, I cancel the flights and source my own or I speak to their sales team and see if they have similar flights. I decided to cancel the flights and source my own. They then advised that should I be unsuccessful in finding flights I could ring back and cancel the rest of the holiday at no cost. I managed tonsource alternative flights and am pleased to say I'm still getting away.
7 years ago
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