Advertised incorrect prices so you book and they take your money, then email you telling you that they have refunded you and you now have no accommodation and offer you a £50 travel voucher. Went to rebook the room as I needed to for work and you can only redeem 20% of the voucher price against a room even though it wasn't my fault it was their error.
I rebooked but the lady never told me that their was no cancellation option, I now do not need to go to London however they have refused to refund my price paid. I do not understand how a company can advertise prices and then state the 'got them wrong' and try and charge more!!
If you are looking for a room then DO NOT go on here use booking.com 100% better I have never had any issue with them the only reason I used Travel Republic this time was because the false advertised prices on their rooms. Harsh lesson learn!!
Disgusting company I would never use them again.
6 years ago
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