we booked a king suit, paid for a king suit(almost double of normal double room), recieved the confirmation and our voucher by email as king suit, then in hotel they gave us normal double room which was sllf of the price we paid. this was due to IT bug in travelrepublic webdite which they admired.
instead they offer to refund the differences between tge price we oaid and wuth normal suit, they offered insulting 150 pounds, but we had paid extra 1000 for tgat room. i am now compaining through my bank to have my money back.
avoid
6 years ago
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