we were due to travel on 20th march, on 17th FCO advised against all travel, I canx my package holiday via email and have been emailing them constantly since, just getting back generic message as said before. Nobody is manning phones. I have had NOTHING back from them. My insurance does cover me and I just want a cancellation invoice so I can claim on my insurance. I know they are busy but its just disgraceful! I don't know what to do, anyone any advice please
5 years ago
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