Due to fly tomorrow, we were asked to confirm weeks ago that we would like to change dates, which we did and also requested a credit note. Following that they have not responded once and we have just received a call from a women who was verging on abusive, who wouldn’t give her name or contact details and said she would call back in 20 minutes (she finishes at 5) for new dates or we would lose all our money.
4 years ago
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