Beware! I purchased a ticket from AZ to NC for July this year, so that my son can be with me for my cancer treatments. I received an email with a reference #, itinerary outline and charges immediately pending from my bank account within 3min of transaction. 2 hrs later I get a call from an Amber with this agency, stating I would have to pay her $150.00 more in order to secure this flight. I could not believe this request. When I became extremely upset, by raising my voice stating you want me to do what and are you kidding me? Amber turned the tables on me, the customer. Stating she would do me a favor and cancel this trip, if I didn’t pay the extra money immediately. I need my son with me for treatments and now my money is pending from my account, which will take additional days to go back into my account and delay any further searching for me to find another ticket. I’m on medical leave with a fixed budget now. Again, this was crazy. When, I said why did I received an email with ref# and itinerary, this sound fraudulent and not right to do this! She got upset and became loud with me! I couldn’t get a word in. She kept telling me she was doing me a favor and how dare I say, this was a Scam, when she was HELPING me! WTH! When I finally had to yell out I need an email confirmation for cancellation of this transaction, she said she could NOT provide one and than began to talk to me in a very unprofessional manner and eventually “SHE” hanged up on me several times. I kept calling trying to get someone else to send me email with cancellation of my pending payment and transaction. Somehow she was the only one working there and claimed to me a supervisor. DO NOT USE! BEWARE! Had to call my bank fraudulent department about this concerning encounter with Travel-junction supervisor Amber on April 24th at 151pm ET.