“AVOID!!! Took payment for flights, then rang to say no seats available at that price, pay another £1200. To which I refused, they then advised me to email asking for payment cancellation. No one acknowledged that email, had to ring 2 days later to get confirmation of cancellation. Every kept telling me up to 48 hours. It’s been a week now and still no refund, despite the claim it’s been processed their end.
Had to ask my bank to get involved to help with my refund.
Don’t take payments if flights aren’t available?! Awful service.”