This company is a shambles. They asked me to verify my card but the verification was for £517.89. After alerting the caller to this they assured me this amount would not come out of my account but was simply put there to verify the card. The amount was then taken from my account. I was told I would receive a refund for the amount that was taken, which I have not. I have called this company several times on several different numbers, all of which have blocked my number from going through. I have now had to alert my bank, Action Fraud and the Police of this. I will NEVER book a flight this way again.