Caesar Apentiik
After booking with traveljunction and making payment, they sent me what they called reservation number, and indicated that within the next 1-24hrs they will send me my ticket confirmation, a big lie. After 24hrs they called to tell the flight was no longer available for my last leg of the flight, want me to add more money for a premier class. When I refused their offer they started threatening me, that I will loose my money if I don't agree with their terms. I stood my grounds and hours later they got back to me that they had good news for me, and that I can get into my last flight without any addition fare. They immediately sent me an email to confirm my acceptance which I did immediately, and was very happy, but that was short lived. 6 hours they sent me another email demanding over 200 or so dollars as top up, and the lies continue unabated. They are very excellent at telling lies and issuing threats, I think its part of their trademark. And also very unprofessional. I'm still waiting and have not received my confirmation though they taken the money out of my credit card. I suggest that if the product is no available they credit my credit card so that I can look elsewhere, something they don't want to hear and rejected. I'm waiting to see for the next day or two before I make contacts with consumer watch dog agencies to see what next step to take. Luckily, I have recorded all my oral conversations with them as well as kept all the emails exchanges. The weirdest conversation was one of the agent requesting that I go online and evaluate them as good, and even sent me website to do that. And that was after they lied to me that everything was done. I'm also in the process of sending a formal a complain to airlines that deal with Tranveljunction to alert how this company is tainting their hard-won reputation. The make it to appear as if their action are coming from the airlines or supported by the airlines but I know no airline will sell a ticket when they don't have a seat, and will turn around refusing refund and demanding more money. I have made contacts with United Airlines on this and will continue to work with whatever tool I find. I will be back with more - to be continue.
4 years ago
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www.traveljunction.co.uk has a 3.4 average rating from 132 reviews

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