From the first contact with Cliff , in the UK office, through the messaging on the website to Costa Rica Ecolle Travel, we experienced , professionalism, knowledge, patience and understanding of our exact needs. We have a tailor made holiday right down to the last details we needed. For 4 people that was a great achievement, on the companies behalf. I would highly recommend a call to Travellocal for whatever your holiday requirements and it wasn't as expensive as we thought, they have the teams on the ground in the destinations, so the knowledge is there and you are not getting ripped off. The system to communicate is highly sophisticated and you are always in control, despite the time differences. Brilliant, thank you very much, now we just wait to go away and enjoy the trip we have booked. Very excited.