I arranged two trips with TravelLocal/Tonkin Travel in the South and North of Vietnam and I have been blown away by their responsiveness, level of service and overall professionalism. I must have made well over a dozen tweaks and changes, but Dzung, our local rep, remained friendly efficient, fast and accommodating every step of the way, curating a perfect custom-built trip for us. This is the first time we have ever gone for an arranged tour and so far (not going on the trip until next year) the experience has been more than positive. On this basis alone I would highly recommend TravelLocal.