I would definitely not recommend staying at this hotel as l had a very bad experience, due to this l have anxiety staying at any travelodge hotel based on my experience at this branch. I booked the hotel for two days and the night that I checked in, l went into my room, got ready for bed. At around 11:30pm someone walked into my room and l panicked once they left l quickly walked out and found that it was male staff member who claimed my room door was open as that was not the case. As I had checked the door and placed the do not disturb sign on the door handle outside. I couldn’t sleep and I double locked the door. I had no choice but to stay at this hotel for the remainder of my stay due to being in a different city. The next day I immediately informed a staff member explaining the situation. She informed me that she would pass this onto management who was Julie. As she was away. I emailed Julie who wasn’t understanding whatsoever and tried to justify someone entering my room. She didn’t reply back to any other emails from myself. I am appalled on how this matter was dealt with.
3 years ago
Travelodge UK has a
4.3
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