We booked with travellodge in Cardiff, got there late at night and were turned away! Apparently they said their head cleaner had gone home and not updated their system so they didn't know what rooms were free or occupied etc. We spent the next hour in the early hrs ringing around to find another hotel or face a 6 hr drive home. They knew there was a problem in the day and made no attempt to contact us but amazingly we actually rang them with an enquiry earlier that day, they knew we were coming and said nothing. We contacted their head office the next day and they denied any booking until we emailed the details, then it took another 4 months of email's to get our money back. DO NOT USE THEM.