Completely under-staffed. The room I was assigned had no working lamp. I was given another one but it too had no working lamp. Or working heater. Third room was fine, if I had been able to get into it. Lock was broken and key wouldn't work. Altogether I wasted an hour trying ti check in. Receptionist was very helpful and it clearly wasn't his fault- he was just having to cover too many bases at the same time in a hotel that has obvious maintenance issues.
2 years ago
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