When I arrived at the hotel there were no rooms despite me having a confirmed booking. The staff were rude and unhelpful, sighing and saying “Christ” under his breath when I asked him to arrange an alternative nearby. He said I would have to pay again and claim the money back myself. The two members of staff then hid in the back room for ages before putting their coats on and saying they were going home, seemingly abandoning their posts while sleeping guests were in the hotel, this would be a massive breach of fire regulations.
2 years ago
Travelodge UK has a
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