Booked a room on your website, went to payment, got a message saying website could not be reached. Went back to try again, managed to reach payment website, everything went through. Then recieved comformation that payment had been taken both times. I now have two bookings for the same day. Tried to cancel one of the bookings but was told i couldn't due to it being the saver rate. So i have had to pay for a room that i am not going to use. Very dissapointed.
2 years ago
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