Having stayed at the Cheshunt Travel Lodge before I was happy to book accommodation for this weekend again. The website gave me a price for 2 rooms for 2 nights. Although I thought the Saturday price a little expensive I decided to go ahead only to find that when I clicked on the button to book the price had gone up by £2 per room for the Friday night. Salt was rubbed into the wound when I subsequently received an E mail telling me that my requirements were on offer for the original price but I had already paid. £4 will not break either of us but this seems an odd way to treat customers particularly returning ones.
Regards
Brian Kemp
2 years ago
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