I made a mistake with the booking and double booked a room, spoke to an 'agent' who said as it was non refundable it l was unlikely to get it refunded I accept this in the normal way but I noticed my error in minutes so surely it should have been refunded. I know it was my mistake but surely there should be some leeway. So be very careful with your bookings on line.😟 with regard to below I did not get a refund I had to change it to another night and pay a change fee as well. Will be very wary in future.
2 years ago
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