I accidentally booked the wrong location hotel. That's because English is not my first language and I am autistic and disabled. I then rang to ask for this to be moved to the correct location to be told that this is up to customer service and saver rates may may it not likely to happen. This is really discriminatory for police me and it also does not apply any gesture of good will or understanding as I want a simple location change. The person I spoke to Charlotte I believe was really polite, so this is not a reflection on her but on the company's policies. O am now awaiting to find out if Travelodge can accommodate a simple request that should be able to be actioned over the phone as it was reported very quick after booking.