I like a hard bed but the bed and pillows are ridiculously hard. The rooms are built for hard wearing not for comfort, metal bath etc Intailly made a 5 night stay but then had to make a second booking to continue stay. Checked out of the first booking end and returned that evening to start second booking to find I had been allocated same room and room hadn’t been cleaned and made up. Even though I had taken all my belongings out of room and was a separate booking. My fault, I should have had telepathy and not presumed that a separate booking gets a clean room.