Booked through the website as booking by phone would cost 13p per minute plus standard network charges. However, I could not find anywhere to request a disabled room, which I needed for my partner. I also wanted to enquire about a parking space, but again couldn't find anything online. I booked via the website. I then called the number to request a disabled room and was charged an extra £10 for the amendment. I also asked about parking and was told I would just have to ask when I arrived at the hotel. I am extremely disappointed at being charged the extra £10 to ensure a disabled room as the website should give this option when booking. Will I book another Travelodge, time will tell but having suffered such disappointing service and charges, I will seriously consider other options.