The hotel is centrally located in a great location with plenty of bars and restaurants nearby. While it can be noisy this is to be expected in a central location. While I do recommend this hotel and have booked a stay there again soon, I have rated lower for the following reasons. One of the lifts wasn't working for the duration of our stay, which while not a major problem for us could be an inconvenience to others. Secondly, the plughole in the sinc wouldn't open so water took ages to flow out. We did report on two occasions but even after 3 nights it hadn't been resolved. Finally, and I know this isn't the hotel's problem, parking in Swansea is now expensive and inflexible. I feel that the council should work with hotel providers in the area to provide cost savings, after all, if tourism is to be encouraged people don't want to be stung with high parking costs.