We booked and did not stay we took one look at the room and front reception and requested a refund to go and stay somewhere else. Th3 front reception was ignored at 4pm we had to phones telephonenumber atreception to see someone. The reception floor was so dirty and sticky our shoes were stuck to the floor. There is dirty and cigarette butts under ther3ception desk. The room windows wer mouldy. There was no. Way I was staying or eating there. The grass at the front door is 4ft high. Does not give confidence in the service of the hotel. We asked fo4 a refund to be told it would be. Processed by Kirsty and it's still has not been done. We have stayed in other travel lodges and they were perfect but this one is disgusting.