Hotel itself was great. However, the new policy of rooms only being cleaned once every 7 days, if you stay longer than a night is a no go for me. We were two ladies on a London trip in a heatwave. We could get new towels, but the damp ones piled on the bathroom floor. Bin in the bathroom was not emptied and depending on what you need to throw in there, you can imagine that's not always pleasant. Added to this we had a huge collection of empty bottles. I guess this is the result of Brexit and not enough cleaning staff, but this is not the way to go about it with Customers staying for more than one or two nights.