Me and another customer and his children complained of the flying ants in the room and heard the staff joking about him and his children should be used of flies were there from (africa) there were urine stains around the hotel some sort of toilet cleaner in the soap dispencer and the staff threatend us that if i complained she would lie to the police with her co manager(racist Stephanie) and (racist gemma)at frankly service m5 southbound.
1 year ago
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