Dreadful.
I have been a loyal customer of Travelodge and this evening I made a mistake and booked the wrong Friday. It says on your terms I can change the date and keep the same lodge. I logged in, inputted my details and clicked manage my booking only to find a booking summary- NO POSSIBILITY OF CHANGING ANY DATE. I tried to call - at a very expensive rate and no one answered. I have been trying for over 30 mins. I downloaded the app and still got caught in a cycle Manage booking - details - summary of booking - manage booking - log in - details - summary of booking.
WHY SHOULD I EVER USE TRAVELODGE I am so angry.
2 years ago
Travelodge UK has a
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