This company is the biggest scam!! I went to web site that said southwest when the guy answered I didn’t hear what he said so I said is this southwest he said yes how may I help you? I explained my situation stating I had previously canceled a flight and needed to rebook, no problem gave him my previous conf code he found my orig reservation and was very helpful getting me the flights I wanted. Was so nice and courteous until....he sends me a conf text for me to confirm and pay.. well at the top of the text it said travelopod I asked him You said you were southwest well then everything started to change He got very mad talking over me. Wouldn’t explain why the tickets were almost 600 more than what it should be , aske him for a breakdown of charges he wouldn’t give me. I told him to stay on the phone because I was going to call southwest at another number I found.he said you will wait with them for an hour I will give you five minutes. Told him I was calling my credit card company to cancel my charges he said won’t do you any good because your locked in. I told him no I’m not I didn’t click the button to ok the charges he said well I submitted it all the while he was yelling at me and very rude.. finally he hung up on me when the southwestern airlines person came on my other line. I explained and southwestern advised this is happening more and more she did see where he was trying to place but didn’t go through. He was trying to get me to pay 552 extra and it should have been only 100 extra for the new tickets. The airlines said they had travel insurance and everything on there. I would be very careful with this company. Very shady. I’ve learned a valuable lesson to verify the number I’m calling is truly the company I want. The airlines said do not just google like I did southwest.com but to use www.southwest for their official site. Lesson learned!!! Also have reported to report fraud FTC.gov.