WARNING! Do NOT book with this company. They are not based in the USA - They are clearly an agency in India. I was pressured by the sales person, to book through a certain airline that I had verified was not currently flying due to COVID 19 restrictions. He eventually provided me with a flight option on the airline I had requested even though it was more expensive but I had confirmed they were flying. Once I had confirmation in an email of my flight itinerary I was prompted to make a payment and was told that my payment had gone through and my credit card had been charged. After my payment went through, I had not received any tickets from the airline or travelopod so I investigated with the airline directly who told me that I did not have a ticket but I had a reservation similar to a "waitlist." I called back the next day and spoke to a number of different sales people at Travelopod but I was always told that my original sales person was on the phone and would call me back. After a few hours of calling, I eventually spoke to my sales person who assured me everything was fine and my ticket would be issued in 24-48 hours but when I pressed him on what the airline had told me he sounded worried and unable to answer questions on when my ticket would be issued. I asked to escalate my issue to his supervisor and was told that they would call me back as they were "in a meeting." After a few MORE hours of calling in, I eventually spoke to a "supervisor" who informed me that the flight I had purchased was not available. I had been sold a ticket on a flight where there were no seats available. He told me that he would personally look into additional options on different dates and would call me back within 40 minutes. I NEVER received a call back, instead I received an email from the original sales person stating they had refunded my money and it would take 3 to 4 business days to hit my account. In the mean time I am waiting for the refund and I'm still without a flight. Lesson learned for me.... Always book through the airline directly; this company cannot be trusted.