They used to have a very good service. But I’ve been having a horrible time with these guys over the past few months. I don’t know why I end up using their service again and again. This review is to just remind myself that I need to do some research and book tickets through the airlines directly instead of travelopod. I’ve wasted close to $3k-$4K over the past 12 months. It was primarily due to covid but I definitely believe it’s partly due to these guys not giving the right information. When I got frustrated and raised a question based on a clause in the email that they had sent, one of the agents -“CHETAN” basically said to me that they had mistyped a clause on the email that they sent me and i should have clarified all my questions over the call before booking the ticket . And I felt l this guy was actually rude to me. I later had to talk to the supervisor who gave me a discount of $100 (which I do appreciate) . But this is not anywhere close to the money I had wasted for tickets through travelopod over the past 2 years(may not be entirely their fault but I think they fail miserably when it comes to giving you straight forward information on reschedules). I’m never going to use travelopod again