I had booked flight from Hyderabad to USA with travelopod for the first time and had worst experience. I will never ever book with them again and will not recommend it to anyone. Such a horrible customer service they have provided. Whenever I call them, they say that they will call me back but I never got any call from them. They are not ready to solve an issue or provide customer satisfaction service. They just say that best price guaranteed but that’s not true.
I booked ticket from Hyderabad to Detroit for my parents in February and ticket costed $2100 per person. Due to covid, they couldn’t travel so I had to change dates to June. They charged me $300 extra on each ticket again. I went and checked ticket prizes online and nowhere I see tickets with $2400 and airlines is Air India. I called them back to question about the prize and they say that they cannot book a ticket with cheaper prize even though the ticket is cheap online. They say that since my booking class was high, they will book ticket only with higher prize. What is this logic? I have been traveling internationally from past 10 years and never heard of such stupid policy. They haven’t about this in their website either. I see the prize for a new ticket in June is between $1100 to $1300 and I have paid $1000 extra on each ticket. These people are just looting money and it’s a scam. They do not show us proof for the prize that they charge on each ticket. Total fraud and I suggest not to book tickets with them. I would rate 0.
3 years ago
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