Ms. Kim took my call to discuss about the flight schedule change. She took utmost care and went above and beyond to make sure our needs are met for our overseas visit.
I have to compliment her for exceptional and diligent customer service! She was proficient, patient and pleasant! I am amazed by their prompt email responses to our requests/questions.
I would definitely consider this Travel Agency for future travel arrangemets. Great post sales support!
1 year ago
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