Worst company ever!! Paid for a flight in January. They sent email confirmation and flight info but never sent e-ticket.chased and chased and was told it was coming. Never showed up! Weeks later i was informed they never even booked the flight and it was no longer available.
Requested immediate refund and kept calling, sending emails and just chasing and chasing. To date, they have never refunded me my money back and apparently have no complaints policy when requested. I have never been able to speak to a manager or complaints team and have on numerous times just had the phone hung up on me after they read the notes on file.
I have now had to go down the legal route. Please.. for your own sanity, do not use this company!!
6 years ago
Travel Trolley has a
1.5
average rating
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387
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