I am due to be travelling to Thailand via Abu Dhabi today 18/4/2020, I’m view if the corona virus travel trolley sent email asking customers to email them if t ta ravelling in next 7 days , I emailed them yesterday to advise in view of FCO GUIDELINES, adv no travel except essential travel that means my husband would not be travelling , and requesting a full refund. I have tried to call the over 20 times over the last 24 hours the number is disconnected and not being answered! This company has let customers down , and is doing nothing to rectify this situation, it’s out of our hands we have been told by the FCO NOT TO TRAVEL! Refund our money and answer emails that are beyond g sent to you! Also why give a telephone number t ta hat is cut off? TERRIBLE COMPANY! DONT BOOK WITH THIS COMPANY ! BEWARE