After a month+ of chasing them over coronavirus booking cancellation and getting ignored on emails and phone calls, they have now agreed for a "credit note" due to what the "airlines" are suggesting. Called emirates and been advised it's inappropriate of them to suggest this as emirates have nothing to do with the process if booked through travel trolley. Travel trolley are forcing a "credit note" down my throat when I never asked for it. Very very unprofessional. Booked with them 8 times before, no issues but when something goes wrong, 100s of issues! Stay well away. I would have had a refund 1 month ago from Emirates, have lost more then £2000 in tickets due to travel trolley. Such a poorly ran organization, taking advantage of the coronavirus to "reschedule" flights.