same as others here, £75 fee per ticket charged for flights cancelled by the airline and which were refunded in full. I am dealing with 3 companies after the cancellation of my trip , this one is the worst one by far . They have lied to me on the phone , will not provide a copy of any way that I can complain and are now ignoring my e mails. I will never use them again. Skyscanner have also criticised the £75 fee.
5 years ago
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