Awful, wasn't informed flight cancelled, and they refuse to give me written confirmation still!! Been told 2 different replies, I can have a refund if I let them keep £200 even though it's no fault of mine and I didn't cancel, or, it's not down to them as an agent, the airline needs to refund me, which BA assure me that is incorrect information I am being given!!!!
4 years ago
Travel Trolley has a
1.5
average rating
from
380
reviews
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