I booked a flight to Calgary to fly on May 1st. Obviously due to the Corona virus my flight was cancelled. My flight was with Westjet via Travel Trolly. I checked the Westjet website who confirmed that they offer a full refund or a voucher. When I called TravelTrolly they only offered me a voucher. When I pointed out that I was legally within my rights to have a full refund they refused. They informed me that they would only send a voucher and this was on April 27th. I still have had no correspondence.
5 years ago
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