otal scam! I had an horrendous experience with Travel Up. My flight London-Glasgow has been cancelled yesterday and I called them for a refund. They asked for my bank details over the phone, to proceed to a manual refund. I was not comfortable giving it in the first place but the lady said it is the only way to have a refund. Once I gave it, i received a text, asking me to approve a £653 transaction! I was still on the phone with the person and got so upset. I obviously did not confirm the text and called my bank Barclays straight away. While we were blocking my card out of security, I received a notification from Barclays saying a £900 paiement cannot be proceed (due to not enough funds), meaning they tried again to steal money! This 2 attempts in less than 10 min. I also received a few fake Barclays texts/ Calls coming from them (Barclays confirmed they never sent it). This was a very stressful and traumatic experience.