Had my flight canceled by KLM . No other flight offered. Never even informed me. Was just checking ahead of time to find out it was canceled. travel Up was horrible. Charging me 50 pounds from a 317 pound flight. Saying they have to work from home now because of COVID and it is to cover the cost. I have now e-mailed 4 times asking for the refund. No reply. And first time say it was to take 8 weeks to get me the money. They still have not started the refund process. Do not book with them ever. First I tried to phone . Another joke. They said I had to do it all on line. But refuse to return e-mails.