Really poor communication! Trying to get through is a nightmare then when you do very little help or support is offered. Finally got a voucher for our flight in 2 weeks times which was a quick turnaround but had to be given the right time frame. Was given no information on how to rebook or even the voucher code just the email from BA confirming it. Now back at square 1 trying to get hold of someone
4 years ago
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