They never provided me with the confirmation code for my hotel. When I called my hotel they had no way of knowing if I had a room. I contacted TravelUps customer service 6 times on the issue (I am currently waiting on the phone for over an hour again) and every time I am told to wait while they contact their supplier and they will get back to me. They never do with anything helpful (once they replied with a job posting instead). I am two days out from my trip with no place to stay. I am 99% sure they are a scam.
4 years ago
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