We wanted to give our sincere appreciation for the exceptional customer service that Nash Davies provided. We book our family vacation with Travel up and when I tried to check in for the flight British Airways said my daughter’s reservation didn’t have a ticket attached to the reservation. After 3 hours on the phone with the airline ,I was getting no where so I decided to call travel up and spoke with Nash, who listen was so reassuring, and was willing to help. He stayed on the line while I called the airline back and waited with me until they answered. Nash then provided the airline with the ticket /reservation information and ensured that I would not have any issues at check in. If it wasn’t for Nadh I don’t think they would have allowed my daughter to travel. Thank you Nash Davies!! Your are a great asset to the Travel up team.