Please see corespondance .. . Should you need to cancel or change your holiday we must be advised in writing as charges levied over and above the deposit may well apply depending on the tour operator and / or airline policies and terms and conditions. In addition we reserve the right to charge an administration fee for any changes to your booking should this be applicable. Once the ticket is issued it is completely non-refundable and non-changeable, However in the event of cancellation please let us know to process your booking for airport tax refund only. They said nothing if a helping from Milo